Business software is computer software designed to aid in the management and performance of a business, allowing for increased efficiency and accuracy. They can be used for a variety of tasks, such as customer relationship management, project management sales force automation, and financial accounting. Many different types of business applications are available and each one is tailored to the specific requirements of the industry it is targeted for.
For example, a business that sells products online may benefit from powerful features like customer relationship management software, which allows for greater transparency and trust to be built with customers. This software can provide valuable insight into the performance of a business for example, how well its marketing strategy is implemented or how effective its website converts customers.
Business software is widely used and has played a major role in the development of numerous companies across the world. The first business application software was developed for white-collar jobs, with large mainframe computers employed to automate processes such as processing bank cheques and factory accounting. Word Perfect and Microsoft Word caused the demise of the IBM typewriter, while mathematical spreadsheet programs like Lotus 1-2-3 or Excel became extremely popular with corporate customers.
Some business software is interactive. This means that users can alter data and see results immediately. Some business software can run in batch mode. This means it can be programmed to run on autopilot and generate reports without the intervention of the user. A team is put in place to correct the issue when a business software error occurs, so that users can get back to work. This is called business application support.